What is Enterprise Service Management? — Women to Watch: Tech Watch
As COO of an IT organization, Mary Manzo is commonly asked – what exactly is Enterprise Service Management? Similar to the process behind ordering a pair of shoes on Amazon, Mary breaks down the concept of ESM and how it can help your organization simplify and satisfy all company requests quickly, efficiently and at low-cost. […]
Essential digital transformation with Application Portfolio Management from ServiceNow
At Pathways, we are familiar with wanting to identify the right opportunities to upgrade to new, emerging technologies without presenting complexity or risk. If your organization has way too many business applications to track and maintain, this may result in users silo’ing information throughout multiple spreadsheets, giving little insight on where to cut down on […]
We Care: Supporting West Scranton Community Development
As we continue our We Care community outreach program into the months of June and July, our team will be making contributions to West Scranton Community Development. This non-profit organization has a vision to offer a wide variety of activities for both learning and athletics while also offering a source of support for the less […]
Inside Reizen: Our 2019 Hackathon winning custom application
This year at Knowledge19, Pathways’ own ‘Team Scrantonicity’ took home first place at the annual Creatorcon Hackathon with their custom-built application inside ServiceNow, called Reizen. So, what exactly is Reizen and how can it help users within the ServiceNow community? Dutch for “to travel”, Reizen assists with planning expenses for a business trip. When traveling, […]
Creating custom solutions to everyday business problems with ServiceNow
At Pathways, we’re constantly striving to improve and to make each project better and more efficient than the last. Over the last year, we’ve developed a custom solution in ServiceNow that helps us track our internal and external feedback that’s allowed us to look back and identify any issues or potential process improvements. Before we […]
We Care: Our proceeds to United Neighborhood Centers of Northeastern Pennsylvania
As part of our company wide We Care community outreach program, our team at Pathways has just wrapped up another successful drop-off of donations to the United Neighborhood Centers of Northeastern Pennsylvania! In the month of May, we raised over $700 as a team, which was used to contribute 12 pairs of steel-toed work boots, […]
Still not enough women in the restroom — Women to Watch: Tech Watch with Mary Manzo
Sharing internal knowledge with ServiceNow custom application capabilities
Say you come across some helpful information you want to share with your team. You’d attach the link within an email, send it out with anticipation for feedback, then – nothing. Throughout the course of a busy workday, not everyone has the time or energy to invest their attention into something they don’t feel is […]
Advice to Women on Tech — Women to Watch – Tech Watch
After winning this year’s Hackathon, what’s next for Team Scrantonicity?
Knowledge19 may be over, but we’re still flying on cloud nine from our Hackathon victory — even ServiceNow has some great writing about the event and Team Scrantonicity’s win: https://blogs.servicenow.com/2019/servicenow-hackathon-winners-2019.html. If you missed it, our team of technical leads and development consultants (James Trott, Sean Teeple, Marcus Dermont, Brandon Senese and Mike Borthwick) built a […]
