Custom ServiceNow Training

Made just for your processes, your needs and your team


Custom ServiceNow Training

ServiceNow training, customized for you!

Global experience

Pathways' custom training team has worked with organizations both large and small. From large-scale, remote international sessions for Fortune 500 enterprises to on-site, individual classes with smaller organizations, we've trained thousands of people across a wide variety of industries.

In addition to training users in the United States, Pathways has trained audiences across the globe, including Australia, Belgium, Hong Kong, India, Ireland and the United Arab Emirates.

Role-based training

End-users, fulfillment teams, trainers and executives all require different training. With Pathways' custom ServiceNow training, we ensure that the proper groups get the knowledge they need to be comfortable with your ServiceNow platform.

Courses are focused on specific applications and the end-to-end processes that users within their role will encounter during their daily activities. Utilizing this role-based approach, our training team is able to instill a high level of knowledge, comfort and confidence, starting on day one.

Don't forget the documentation!

Our custom ServiceNow training offering also has options to create documentation to keep your employees knowledgeable about products and processes involved in your organization's day-to-day operations.

Our team works with your subject matter experts to write and produce custom quick reference guides and user manuals that are tailored to your business processes within your ServiceNow instance, keeping the most relevant information at your team's fingertips.