A Certified Woman Owned ServiceNow Elite Partner
Be Collaborative. Be Exceptional.
Meet Our Team
Mary Manzo
Mary is the CEO at Pathways. Her central purpose is leading delivery and overseeing HR, but she also plays a significant role in driving strategy for the organization, an area she excels at. She loves getting people excited about the things she’s excited about. Not only known for her impressive accomplishments at Pathways, but Mary is also a pioneer for women in business and acts as a mentor for female entrepreneurs everywhere. Mary is excited about the new opportunities the company will go to market with and the future growth of the organization.
Her most cherished memory at Pathways was the day she and her business partner and founder, Jeff Giovinazzo, sat down with a paper placemat and drew out the vision they had for the company. Someday, Manzo believes they’ll find that placemat and frame it. Fast forward years later, she reflects on all the highs and lows throughout her entrepreneurial career and every day learns from them to become a better leader.
In her free time, Mary enjoys spending time with her family. She treasures the time with her grandchildren, who bring so much joy to her life.
Click to check out Mary, featured in Forbes, where she shares her vision for success for women entrepreneurs.
Her most cherished memory at Pathways was the day she and her business partner and founder, Jeff Giovinazzo, sat down with a paper placemat and drew out the vision they had for the company. Someday, Manzo believes they’ll find that placemat and frame it. Fast forward years later, she reflects on all the highs and lows throughout her entrepreneurial career and every day learns from them to become a better leader.
In her free time, Mary enjoys spending time with her family. She treasures the time with her grandchildren, who bring so much joy to her life.
Click to check out Mary, featured in Forbes, where she shares her vision for success for women entrepreneurs.
Mary Manzo
CEO
Frank Biancardi
Frank is in charge of all the delivery managers in the organization including Development, Business Analysts, Project Management, Production Support, and is also in charge of Resource Management. He is involved in the lifecycle of all projects from the sales cycle through the final stages of delivery. “I feel motivated by being able to help shape and grow the company, working with so many people across the board every day.”
In his spare time, he loves to go running, hiking, biking and loves music, concerts, playing guitar and the craft beer scene. His favorite memory at Pathways is watching our team win the annual CreatorCon Hackathon at Knowledge19!
In his spare time, he loves to go running, hiking, biking and loves music, concerts, playing guitar and the craft beer scene. His favorite memory at Pathways is watching our team win the annual CreatorCon Hackathon at Knowledge19!
Frank Biancardi
VP, Delivery Operations
Steve Uchic
Aside from working as a Developer, Steve manages the Developers, Testers, and internal training groups while working alongside the other managers to define and document all of our processes, policies, and procedures! “I believe that the culture at Pathways fosters individuals who are proud of the work they do, which makes coming to work each day feel rewarding and motivating.”
In his spare time, Steve participates in leagues for horseshoes, pool, darts and bowling, and loves to be outdoors. His favorite memory at Pathways is when the team was rewarded for overtime hours by being treated to first row seats at the 50-yard line at a Philadelphia Eagles game.
In his spare time, Steve participates in leagues for horseshoes, pool, darts and bowling, and loves to be outdoors. His favorite memory at Pathways is when the team was rewarded for overtime hours by being treated to first row seats at the 50-yard line at a Philadelphia Eagles game.
Steve Uchic
Director of IT
Armin Heinlein
Originally from Germany, Armin started with Pathways as a Senior Technical Consultant before being promoted to his current role. “I love working with such a different variety of clients and helping them improve their processes and deploying the digital workplace.”
In his spare time, Armin enjoys scuba diving, cooking, and volunteering with Braven – a program run by Braven at Rutgers University to help minority students prepare for internships and jobs after college. His favorite memory from Pathways is the satisfaction he feels when he brings successful implementations to clients.
In his spare time, Armin enjoys scuba diving, cooking, and volunteering with Braven – a program run by Braven at Rutgers University to help minority students prepare for internships and jobs after college. His favorite memory from Pathways is the satisfaction he feels when he brings successful implementations to clients.
Armin Heinlein
Manager of Business Analysis
Brian Thomas
Brian ensures that the product we are delivering is up to specifications based on the requirements a client has provided us. “We are the last line of defense before handing off to a client for them to review, so quality is a top priority!”
A huge University of Michigan fan, one of his favorite things to do outside of work is to travel to their sporting events. His favorite memory from Pathways is moving from our small, not so great office to our new, spacious location, showing just how much the company has grown in such a short period of time.
A huge University of Michigan fan, one of his favorite things to do outside of work is to travel to their sporting events. His favorite memory from Pathways is moving from our small, not so great office to our new, spacious location, showing just how much the company has grown in such a short period of time.
Brian Thomas
Quality Analyst Manager
Brandon Senese
Brandon ensures that Pathways’ delivery process is as effective and repeatable as possible. As a manager, Brandon is responsible for mentoring and assisting members of our development team while also ensuring best practices are being followed. “I truly believe in Pathways’ mission and commitment to quality. There’s not a day I don’t look forward to what comes next.”
His favorite memory is winning the ServiceNow Hackathon in 2019. In addition to his management responsibilities, Brandon is also a key player in keeping our website and internal portals updated and maintained.
Brandon also moonlights as a web developer. His other hobbies include playing video games (especially 2D fighting games) and tinkering with PC hardware.
His favorite memory is winning the ServiceNow Hackathon in 2019. In addition to his management responsibilities, Brandon is also a key player in keeping our website and internal portals updated and maintained.
Brandon also moonlights as a web developer. His other hobbies include playing video games (especially 2D fighting games) and tinkering with PC hardware.
Brandon Senese
Delivery Manager
Ben Rochinski
Ben ensures that the services our clients receive are delivered successfully. He loves to be able to support clients from all different arenas (financial firms, supermarkets, TV networks, healthcare, etc.), figuring out how those companies function and the unique challenges that comes with each. “I love Pathways’ commitment to quality and the value of putting people first.”
In his spare time, Ben enjoys wood working, golfing and spending time with friends and family. His favorite memory from Pathways is attending the Seahawks vs. Eagles game in Philadelphia (as a Seahawks fan).
In his spare time, Ben enjoys wood working, golfing and spending time with friends and family. His favorite memory from Pathways is attending the Seahawks vs. Eagles game in Philadelphia (as a Seahawks fan).
Ben Rochinski
Director of Support & Staffing Services
Joe Rimosites
Joe is responsible for working with the new Developers, mentoring them with defining their goals and establishing a solid career map. Aside from being a manager, Joe also leads client and development efforts for projects and day-to-day support.
A big fan of Minecraft and video games, Joe brings his fun, creative problem-solving skills to work every day. As a way to de-stress at the end of the day, Joe initiated a Nerf gun war among all the employees which has turned into an office favorite. When it comes to the team at Pathways, Joe feels like the people are easily the best part about the job. “You can always ask. We always solve problems as a team so if you happen to walk by someone’s desk and listen in on a problem, everyone is welcome to join in. We’ve created many impromptu group sessions and have been able to come up with some really interesting, better crafted solutions.”
A big fan of Minecraft and video games, Joe brings his fun, creative problem-solving skills to work every day. As a way to de-stress at the end of the day, Joe initiated a Nerf gun war among all the employees which has turned into an office favorite. When it comes to the team at Pathways, Joe feels like the people are easily the best part about the job. “You can always ask. We always solve problems as a team so if you happen to walk by someone’s desk and listen in on a problem, everyone is welcome to join in. We’ve created many impromptu group sessions and have been able to come up with some really interesting, better crafted solutions.”
Joe Rimosites
Delivery Manager
Patrick Brice
Patrick performs project, program, portfolio, and organizational project management while also overseeing the activities of Pathways’ project managers. Patrick notes that “The camaraderie of the team members and their dedication to helping each other excel is really what differentiates Pathways. The People-First Culture here truly makes Pathways an incredible place to work each and every day.”
Beyond spending time with family and friends and staying healthy, Patrick is a big sci-fi and action movie fan, an avid driver, and an amateur griller that aspires to be a master. His favorite memories from his time at Pathways were the weekly Super Smash Brothers Melee contests that determined where we would order our Friday lunches.
Beyond spending time with family and friends and staying healthy, Patrick is a big sci-fi and action movie fan, an avid driver, and an amateur griller that aspires to be a master. His favorite memories from his time at Pathways were the weekly Super Smash Brothers Melee contests that determined where we would order our Friday lunches.
Patrick Brice
Manager of Project Management
Matthew Swarts
Matthew creates innovative solutions on the ServiceNow Platform for clients, as well as Pathways internally, that solve various pain points and problems all while adhering to, advising on, and relaying best practices. Matthew also is responsible bolstering the partnership with ServiceNow and maintaining Pathways’ status as an Elite Partner. Matthew proudly states, “My career at Pathways is the best working experience I have ever had and I wouldn’t want to work anywhere else.”
Matthews loves to play videogames and has recently begun a side project to make one of his own. Spending free time with friends and family, including his dog Reginald Vincent, keeps him on his toes and always on the go. Matthew’s proudest accomplishment while working at Pathways was getting the Certify application released on the ServiceNow Store, which was a Pathways first.
Matthews loves to play videogames and has recently begun a side project to make one of his own. Spending free time with friends and family, including his dog Reginald Vincent, keeps him on his toes and always on the go. Matthew’s proudest accomplishment while working at Pathways was getting the Certify application released on the ServiceNow Store, which was a Pathways first.
Matthew Swarts
Director of Practice – ServiceNow