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Why you need Certify: Transforming business operations
Modern organizations are constantly looking for new ways to increase efficiency, streamline their operations, and improve their cybersecurity posture. Audits are no exception. These processes
The challenges OSCAL NOW addresses and solves
Cybersecurity threats are everywhere, and the rules keep changing – putting a significant strain on businesses struggling to keep up. It has become necessary to
How leaders can grow in today’s fast-paced tech environment
Today’s technology is racing along at a breakneck pace. Those constant changes, updates, and innovations are forcing leaders to adapt to them. The leaders who
ServiceNow: Customer experience predictions for 2024
The future of ServiceNow customer experience (CX) is here, and it’s changing as rapidly as the technology supporting it. With disruptions reshaping customer operations and
Conducting a ServiceNow assessment
Get the most out of your ServiceNow investment. A thorough assessment identifies strengths and areas for improvement. At Pathways Consulting Group, we encourage our clients
ServiceNow benefits that will transform your company’s customer service
Maintaining a competitive edge means high-end, exceptional customer service is non-negotiable. Your CRM is the cornerstone of fostering strong relationships with your current and potential