Resources
Stay up-to-date with what our ServiceNow experts are doing!

Streamlining Priority Services with ServiceNow ITOM and CSM
You’ve got the people. You’ve invested in the right platform. But high-priority issues still get stuck in the system. Even with the tools in

Why Post-Production Support with an Elite Partner Matters
Launching your ServiceNow platform is a major milestone—but its true value comes from how well it’s maintained, optimized, and scaled. Without ongoing support, organizations face

Why choose a ServiceNow Elite Partner for your implementation?
Thinking about a ServiceNow implementation? You’re not alone—and you’re definitely not the first to ask, “Where do we start?” With so much riding on a

Pathways Consulting Group Announces Merger with Sollus to Create ServiceNow Powerhouse Under the Pathways Umbrella
Olyphant, PA – January 17, 2025 – Pathways Consulting Group, a ServiceNow Elite Partner celebrated for its client-first approach, is proud to announce its merger

CSM from ServiceNow: Everything You Need to Know
What if your customer service could consistently exceed expectations–every time? Spoiler: it can. And it’s easier than you think. Customers today demand fast resolutions, personalized

QuickPath ITSM: A Comprehensive Overview
Traditional ServiceNow implementations can take months to complete, but they don’t have to. With Pathways Consulting Group’s QuickPath, you get a fast, high-quality ServiceNow ITSM
