We’ll help you stay compliant and up-to-date.
ServiceNow system upgrades can be an arduous undertaking for any organization. The upgrade process is more than just a simple installation; it can vary in complexity depending on your instance and the new features being introduced and often requires external resources to complete. Each ServiceNow release introduces new functionality updates and significant additions to the platform that should always be considered to ensure your upgrade is successful and precise. Pathways' highly-refined upgrade process provides your team with more than just the newest version of ServiceNow. You get access to our experts on demand who can prepare you for your upgrade, offer best practices, share knowledge, implement, and test your instance. We also bring these valuable items to smoothly transition your organization to the latest release:
- Regression test cases
- Defect tracking templates
- Complete development and testing support
- Visibility throughout each step of the project
We want to ensure your Pathways ServiceNow Upgrade Service is efficient and more effective. We price the upgrade process in two ways: Commercial or Enterprise. Each allows us to support your team in upgrading your ServiceNow platform to the latest version that makes the most sense for your business. These services specifically address challenges with instance upgradability, manageability, scalability, and performance.