Pathways’ Team Scrantonicity lands top spot in ServiceNow’s Hackathon
For the second year in a row, Team Scrantonicity was one of the top three entrants and presented their Hackathon entry (named Reizen) to all Knowledge19 Hackathon attendees in an effort to claim the top spot. At the end of the day, the judges selected our app as the winning entry, and we couldn’t be […]
Team Pathways attends Knowledge19 Global Partner Ecosystem Summit
Team Pathways is participating in today’s Global Partner Ecosystem Summit at Knowledge19, feeling inspired and excited to engage with our fellow ServiceNow partners from around the world! This event includes ServiceNow leadership presentation, which includes discussions on tools and valuable insights to learn how to take work to the next level. This pre-conference event also […]
Getting the most out of Knowledge19
Team Pathways has had the privilege of attending ServiceNow’s annual Knowledge Conference the past seven years. Last year at Knowledge18, we had the opportunity to participate in the Hackathon – an event that started with 30 teams, and we finished in the top three! Check out last year’s submission here. To make the most out […]
Upgraded NYC Financial Client from Jakarta to London ServiceNow Release
Pathways has successfully completed a complex domain-separated ServiceNow upgrade going from Jakarta to London. After putting a methodical process in place for the long-time NY Financial client the Pathways’ team was able to upgrade the client’s outdated instance in just under 3 weeks. With Jakarta beginning to phase out, the client was experiencing a number […]
Science and Tech – Genetic Testing – Women to Watch: Tech Watch
Summer STEM Activities for Girls – Women to Watch: Tech Watch
ServiceNow upgrades down to a science: How the Pathways methodology works
As a ServiceNow Services partner since 2012, our team has had our fair share of experience when it comes to performing version upgrades for both ourselves and our clients. After spending years figuring out every last detail around the typical upgrade process, our team was able to establish a proven methodology that results in a […]
Improved in Madrid: Project Portfolio Management
Within the recent London and Madrid releases from ServiceNow, Project Portfolio Management has seen some remarkable upgrades that some users may have not noticed yet. These new features and reporting capabilities serve as a huge timesaver – bringing everything you need for PPM all onto one unified platform in ServiceNow. As a user, you now […]
Improved in Madrid: New Agent Workspace
New Agent Workspace is re-introduced with new and updated features in the Madrid release that improve upon workspaces even more for fast and proactive issue resolution. Some of these new features include: – A multi-tab interface for users to efficiently manage multiple incidents or cases at once – Real-time handling of calls and chats via […]
New in Madrid: ServiceNow Mobile Studio
In the transition from London into Madrid, there are a lot of new changes coming for developers. One of the new features coming with Madrid is the ServiceNow mobile platform and application. According to ServiceNow, ServiceNow Mobile Studio will empower anyone to build native, mobile-first experiences. If you want a clear, concise, easy-to-use mobile interface […]
