What is Enterprise Service Management? — Women to Watch: Tech Watch

As COO of an IT organization, Mary Manzo is commonly asked – what exactly is Enterprise Service Management? Similar to the process behind ordering a pair of shoes on Amazon, Mary breaks down the concept of ESM and how it can help your organization simplify and satisfy all company requests quickly, efficiently and at low-cost. For more information, tune in to Mary’s Tech Watch segment below on Women to Watch with Sue Rocco.