Optimize IT Asset Management: Reduce Risks, Boost Efficiency

What don’t you know about your assets?

The average organization wastes nearly 30% of its IT budgetdue to poor visibility into hardware and software assets. From unsanctioned IT software to unmonitored endpoints, many companies are sitting on risks for audit failures, security breaches, and more.

Fortunately, these risks are avoidable. With a proactive approach toinformation technology asset management (ITAM), organizations can reclaim budget lost to unused licenses, close security gaps faster, and ensure clean audit trails across every department. Let’s break down what proactive ITAM looks like, why it matters, and how solutions like ServiceNow’s ITAM bring everything together in one unified platform.

Maximize IT asset value through proactive managementOptimize costs

Outdated or underutilized assets aren’t just inefficient, they’re also expensive. Proactive asset management helps identify gaps and make sure your investments match up with actual needs.

Here’s how proactive ITAM supports smarter financial decisions:

• Eliminates waste on redundant or unused assets
• Improves spending forecasts with usage trend analysis
• Reduces over-purchasing through precise license tracking
• Streamlines procurement with centralized asset visibility

When asset utilization is tied directly to real-time data, teams can delay refreshes on hardware that’s still performing well. 

Reduce security risks 

You can’t secure what you can’t see. By eliminating asset blind spots, proactive ITAM allows you to cut security risks at the source, long before they become threats.

With ServiceNow ITAMservices, security and asset data live side-by-side, empowering IT teams to act faster.

Top benefits include:

• Real-time asset discovery and health monitoring
• Identification of outdated, unsupported, or misconfigured software
• Faster incident response by linking tickets to affected assets
• Improved offboarding with automated asset return and access removal

If you’re still taking a reactive approach to asset security, you’re already behind. Proactive ITAM gives you the upper hand.

Boost efficiency 

When assets are managed through disconnected spreadsheets, requests fall through the cracks, SLAs get missed, and service desks become overwhelmed with avoidable tickets. Proactive ITAM eliminates these issues by embedding automation into everyday operations.

You’ll see:

• Faster onboarding with pre-approved asset bundles
• Reduced downtime via asset-linked incident resolution
• Simplified approvals and fulfillment through digital request workflows
• Better self-service experiences for employees

When integrated with Pathways’ ServiceNow support,organizations can automate routine tasks and redirect manpower to focus on strategic initiatives, not busywork.

Maintain compliance

Audits aren’t a matter of “if,” they’re a matter of “when.” Instead of reacting to audit requests, ITAM, especially when backed by ServiceNow support, ensures compliance becomes a predictable, automated process.

Key compliance advantages:

• Keep software usage in line with licenses
• Policy enforcement through standardized asset lifecycles
• Secure handling of sensitive assets 
• Consistent governance for global teams

Centralized asset records mean you can create auditor-ready reports in minutes, rather than days. 

Turn asset data into strategic insight

Your asset inventory is a goldmine of strategic data. The ServiceNow platform turns raw data into clear, actionable intelligence, allowing leadership to make more informed decisions.

ServiceNow’sinformation technology asset managementtransforms static inventory into dynamic intelligence. It allows leaders to:

• Identify high-performing vs. cost-draining assets
• Correlate asset usage with outcomes
• Decide when to upgrade and when not to, to avoid waste 
• Align infrastructure decisions with real-time demand

This shift from reactive to proactive not only improves outcomes; it enhances decision-making at every level of the company.

Control starts with a clear vision

Keeping track of what you have means protecting your assets. Outdated tools, manual processes, and paperwork won’t cut it when you need to prove your data is safe. Get real-time visibility, automated compliance tracking, and the data to back up your decisions, all with Pathways. 

No more scrambling or tracking down people. See how Pathways helps you simplify, secure, and scale your ITAM strategy.