Benefits of Pathways’ ServiceNow bootcamp and training
Benefits of Pathways’ ServiceNow bootcamp and training Is your organization maximizing the full potential of ServiceNow? When it comes to technology, implementing the right tool for your company is just one part of the equation. Knowing how to use those tools effectively is just as important and is ultimately what sets successful organizations apart. Comprehensive […]
ServiceNow delta exams released; due Dec. 18
It’s exam time! Since ServiceNow’s New York release came out, anyone with a ServiceNow certification is required to complete a short, 10-question delta exam. These exams serve to ensure that all certified users understand the new features inside the newest release. One of the largest changes with this series of exams lies with the rollout […]
New in Madrid: ServiceNow Mobile Studio
In the transition from London into Madrid, there are a lot of new changes coming for developers. One of the new features coming with Madrid is the ServiceNow mobile platform and application. According to ServiceNow, ServiceNow Mobile Studio will empower anyone to build native, mobile-first experiences. If you want a clear, concise, easy-to-use mobile interface […]
The Delta exam deadline is approaching, are you re-certified?
With every new ServiceNow release, all users who have ServiceNow certifications are required to complete a short Delta exam to ensure these users understand the new features within the newest ServiceNow release and how the newest items interact with existing functionality. Delta exams are offered after each release for all major ServiceNow certifications. If you […]
New in Madrid: Antivirus Scanning
New to ServiceNow’s Madrid release, Antivirus Scanning will scan all file attachments stored in your Attachment table to prevent users from downloading infected files. This feature helps protect your instance against viruses that can spread their way across your system through attachments that are stored on forms like incidents, problems and stories. Your administrators will […]
Keep your contractual obligations with Service Level Management in ServiceNow
Does your organization have contractual timelines that need to be followed, but you’re not always sure where you stand? Are you part of an organization that is struggling to resolve internal incidents or requests in a reasonable time period? ServiceNow’s Service Level Management can provide your team with automated, comprehensive Service Level Agreement monitoring and […]
Run your IT like a business with ServiceNow
If you work in IT, you’re no longer the ‘tech people’ who sit in the back of the office. In today’s advancing digital age, you are now the reason technology can be turned into a business advantage – driving company growth through capitalizing on benefits, reducing costs and increasing overall velocity. Today, a big challenge […]
Knowledge Base: Your one-stop shop for all company information
What do you do when you need to view company holidays or policies? Do you find yourself relying on manual communication, like sending an email to Human Resources? At Pathways, our team has simplified the process of looking up company information by leveraging a one-stop easy-to-use platform: ServiceNow’s Knowledge Base. Our company Knowledge Base makes […]
Efficient budgeting with ServiceNow IT Business Management
Organizations must do more than just operate – they also have to grow and evolve to keep up with an increasingly unpredictable business environment and tackle challenges effectively. With technology being more widely used and implemented than ever before, business expectations are skyrocketing. With IT Business Management from ServiceNow, your business will be able to […]
Keep documents at your fingertips with ServiceNow’s Knowledge Management application
Would you prefer to use a Service Portal that allows customers and employees find quick solutions that boost satisfaction and come at a lower cost than a third-party solution? When customers and employees run into an issue, many find it more convenient to find the answer themselves rather than rely on customer service or an […]