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What is Enterprise Service Management? It’s more common than you think


Our COO Mary Manzo is commonly asked – what exactly is Enterprise Service Management? Simply put, Enterprise Service Management is the concept o ...

Run your IT like a business with ServiceNow


If you work in IT, you’re no longer the ‘tech people’ who sit in the back of the office. In today’s advancing digital age, you are now the ...

Are your legacy processes keeping up with technology automation or do they need an overhaul?


Business technology has evolved tremendously over the past few decades. For example, the transition to mobile applications for business was barely a t ...

The key benefits of business process modeling


How would your business perform without an organized plan? Wouldn’t you like to know whether or not your plans align with your goals? If you want to s ...

Constantly on the go? We can help


Today’s work environment revolves around a high-speed, always-on culture. Late night emails and after-hours decision making is becoming more and ...

Automation is not a threat to our jobs – it’s making the workplace more efficient.


We’ve been hearing the craze about self-driving cars and their ability to deliver pizza or packages to our homes. However, automation is not that comp ...

Certify: The solution to regulatory audits


Is your business struggling to keep up the constant-changing format of audit requirements? Are you trying to create a quick, automated way to track au ...

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