Pathways Consulting Group Named to Consulting Magazine’s Best Places to Work

Pathways Consulting Group

Olyphant, PA – October 22, 2024 – Pathways Consulting Group is thrilled to announce that we have been named one of ALM Consulting Magazine’s Best Small Firms to Work For for the sixth consecutive year. This year, we achieved the prestigious ranking of second place in the small firms category, solidifying our commitment to creating […]

Benefits of Pathways’ ServiceNow bootcamp and training

Benefits of Pathways’ ServiceNow bootcamp and training Is your organization maximizing the full potential of ServiceNow?  When it comes to technology, implementing the right tool for your company is just one part of the equation. Knowing how to use those tools effectively is just as important and is ultimately what sets successful organizations apart. Comprehensive […]

What you need to know about Enterprise Architecture

For organizations looking to stay competitive today, Enterprise Architecture (EA) is an essential component of your business strategy. It’s not just about managing IT systems—EA connects every part of your organization’s technology landscape to its broader business goals, ensuring long-term growth and success. Modern EA strategies go beyond IT. They account for the entire organization’s […]

Introduction to HR in ServiceNow

ServiceNow’s Human Resources Service Delivery (HRSD) module is transforming the way organizations provide HR services, and Pathways Consulting Group is at the forefront of this evolution. With Pathways’ expertise and experience in ServiceNow implementation and HRSD, your organization can digitize, organize, and streamline HR processes, leading to improved employee engagement and optimizing service delivery.   […]

Benefits & Shortcomings of OSCAL

Security and compliance are a top priority for organizations today. However, maintaining these standards becomes increasingly difficult as organizations grow and expand. In response, NIST worked with various organizations to establish the Open Security Controls Assessment Language (OSCAL).  OSCAL is a standardized language that helps streamline processes and improve the accuracy of risk assessments. While […]

What is needed for successful Enterprise Service Management

enterprise service management

Successful Enterprise Service Management (ESM) is about more than just technology—it’s about your people and transforming how your organization operates. When done well, ESM can take your organization from individual silos into a unified, integrated service model that enhances efficiency, collaboration, and service delivery. At its core, ESM applies the principles of IT service management […]

Common ServiceNow challenges: When to call a professional

servicenow implementation

ServiceNow is a powerful platform that can transform your business operations. However, like any robust system, it comes with its own set of challenges that can trip up even the most experienced IT teams. While most organizations thrive with ServiceNow, others find it a challenging change and may find themselves struggling to maintain momentum. Whether […]

6 ServiceNow training methods

Organizations around the world are steadily moving away from privately stored information and switching to a variety of cloud-based services – including ServiceNow. This complete digital transformation allows organizations to become more automated, develop cleaner, more connected workflows, and provide better deliverables, leading to happier clients.  The Now Learning Platform This is an official ServiceNow […]

Benefits of Servicenow Managed Support Services

servicenow support

Navigating your ServiceNow environment is easier and more effective with the support of a dedicated ServiceNow team. This process requires a blend of time, resources, and experience with the platform. That’s where you need a certified ServiceNow Elite Partner like Pathways Consulting Group. We provide a range of support services to help streamline your operations, […]