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The value of ServiceNow database views
Background Note: This article is concerned with ServiceNow database views, which are, in baseline implementations, only available for configuration by ...
Configuring a concurrent import set in ServiceNow
Importing large data sets into ServiceNow and transforming them can be a time-consuming process. Starting with the Madrid release, ServiceNow introduc ...
What exactly is “big data”?
It’s a common situation to be browsing for a specific item online, only to come across an advertisement for that exact same item on social medi ...
Your digital footprint part two — Women to Watch: Tech Watch
As we continue to use social media and the Internet in general, we generate what is called a digital footprint. A digital footprint gets bigger and bi ...
Attaching an Excel attachment via email in ServiceNow
We use transform maps for a lot but there are often times when we need to trigger a transform to occur on command, quite frequently through ema ...
Validating Excel spreadsheet data in ServiceNow
One of the most common uses of ServiceNow is importing and storing data. While import sets and transform maps have their own methods of validat ...
Say goodbye to manual reports with ServiceNow
ServiceNow brings you an easy-to-use and up-to-date platform that can automate all existing reporting features and welcome new benefits to your busine ...
ServiceNow London introduces new Background Script Rollback feature
If you are a ServiceNow administrator, you may have had to execute a background script only to realize you updated the wrong records. In ServiceNow’s ...
Stay organized with a custom-built dashboard
Can your team effectively track their schedules and see their allocations without getting a headache? Are you still tracking time off of a spreadsheet ...
Capture your data; don’t drown in it
Servers drowning in data is one of the most common issues IT departments are facing. Many businesses use some form of data capture, typically manual e ...
Are your legacy processes keeping up with technology automation or do they need an overhaul?
Business technology has evolved tremendously over the past few decades. For example, the transition to mobile applications for business was barely a t ...