Tree picker in ServiceNow
When configuring ServiceNow, in order to provide clients with a quality product, it benefits a developer to have a strong understanding of how the core UI functions. Clients have varied needs, and knowing what good-practice options are available, and what pitfalls to avoid, ensures that the client can feel comfortable knowing that they’re getting well-informed […]
Troubleshooting email issues in ServiceNow
During an implementation of a ServiceNow application, companies will be creating and modifying many various notifications to ensure that their employees are kept up-to-date with the most recent information. During the course of implementing these applications, testing will need to occur to ensure that these notifications are being generated at the correct time, to the […]
ServiceNow Express to Enterprise Upgrade: Known Issues and Checklist
Pathways Consulting Group has assisted in many ServiceNow Express related efforts. Throughout those efforts we have picked up on some tips that we want to share. The information in this article pertains specifically to those of you that plan to convert, or have converted, your ServiceNow Express instance to a ServiceNow Service Management enterprise platform. ServiceNow does provide documentation on […]
SAML: Setting up Single Sign-on
If you ever have to set up a SAML SSO connection, you know that the steps involved can seem overwhelming. Here at Pathways we’ve broken it down to a few steps.
