Staying ahead of the curve: ServiceNow version upgrades best practices
ServiceNow recently rolled out the Vancouver upgrade for 2023. Staying up-to-date with version upgrades is vital for businesses relying on the ServiceNow platform. The platform requires you to be N-1, and keeping up with these changes does more than grant access to new features. They provide access to enhanced security and improved performance. Otherwise, you may face […]
Why resourcefulness is the most important skill for success in business
In the pursuit of success, there is not one single, more valuable trait to possess than resourcefulness. As defined by the Oxford Dictionary, resourcefulness is the “quality of being good at finding ways of doing things and solving problems as a way to overcome difficulties.” In its simplest form, being resourceful is being an unordinary […]
You just purchased ServiceNow – now what?
Congratulations on taking the first step to enhancing your organization’s efficiency and productivity by investing in ServiceNow. This decision has the potential to completely revolutionize the way your organization operates. However, like any journey, it requires careful planning and navigation. That’s where Pathways Consulting Group comes in! As a trusted ServiceNow elite partner, Pathways has […]
Mary Manzo named Inc Magazine’s Best CEO of 2023
Mary Manzo, the CEO of Pathways Consulting Group, has been named one of Inc Magazine’s Best CEO’s of 2023. Her path and contributions to the IT industry have propelled her to the leadership of one of the principal ServiceNow consulting firms. Innovation and adaptability Manzo’s career spans the past 35 years and is marked by […]
Best practices for successful ServiceNow implementation projects
Getting started with and implementing the ServiceNow platform is a transformative journey for organizations. It allows firms to streamline processes, enhance collaboration across departments, and improve both customer and employee experiences. Achieving successful outcomes with ServiceNow means following best practices. This allows us to configure the platform to align with your organization’s goals and maximizes […]
Certify Enables Companies To Save Money By Simplifying The Audit Process
Pathways Consulting Group offers Certify, a groundbreaking solution that revolutionizes the audit process, driving unprecedented efficiency and precision in Identity Access Management and manual auditing tasks. Existing ServiceNow customers can save time and money by utilizing Pathways’ innovative Certify application. This affordable app is easy to use and easier to access on the ServiceNow store. […]
Why you should work with a ServiceNow elite partner
Modern organizations face the challenge of embracing innovative technology solutions that meet the needs of companies now and in the future. Firms need solutions that can scale with their growth and expedite their digital transformation. A ServiceNow elite partner becomes an invaluable asset as companies strive to improve their efficiency, productivity, and customer experiences. Elite […]
Benefits of using ServiceNow’s automated testing framework
In today’s world, organizations rely heavily on digital platforms to accomplish their work. ServiceNow allows you to streamline processes, drive efficiency, and achieve business outcomes. With regular updates and upgrades, it is crucial that these changes seamlessly integrate into existing configurations without disruptions. That’s where the automated testing framework (ATF) comes in, and with the […]
Reasons you should consider getting Certify for your business
In today’s world, ensuring information security, access control, and compliance are vital concerns for organizations of all sizes. Manual audit processes and permission spreadsheets are time-consuming and can be prone to errors and inefficiencies. This is where Certify, the innovative audit software on the ServiceNow platform, comes into play. At Pathways Consulting Group, we provide […]
Tips for configuring ServiceNow to meet your unique business needs
When organizations implement a new platform, there is a tendency to expect the technology to be customized to meet your specific needs. While customization can be an option, it often comes with challenges and costs that can impact productivity and maintenance. ServiceNow, however, offers a wide range of built-in options that can be configured to […]
