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You just purchased ServiceNow – now what?

Congratulations on taking the first step to enhancing your organization’s efficiency and productivity by investing in ServiceNow. This decision has the potential to completely revolutionize the way your organization operates. However, like any journey, it requires careful planning and navigation. That’s where Pathways Consulting Group comes in! As a trusted ServiceNow elite partner, Pathways has the expertise and experience necessary to guide you and your staff through the platform, from implementation to maintenance. 

Expert assistance

The ServiceNow platform is incredibly robust with a variety of capabilities but unlocking its full potential can be slow and challenging without guidance. This is where an Elite Partner like Pathways Consulting Group becomes invaluable. We know all the ins and outs of the platform because ServiceNow is all we do. Since our inception, we have helped well over 800 organizations like yours optimize their ServiceNow experience.

Our experts are well-versed in the intricacies of ServiceNow’s modules, from ITSM to HR and beyond. By working with Pathways, you get access to our wealth of knowledge and experience. We help you navigate the platform, configure the modules to fit your needs and provide a seamless implementation process.

Implementation and configuration support

Implementing a large platform like ServiceNow requires extensive planning and execution. Pathways Consulting Group provides comprehensive implementation services tailored to your organization. We work closely with your team to define your goals and roadmap and configure the platform accordingly.

Customizable training

Adopting a new platform requires more than just technology—it requires a cultural shift within your organization. To transition to a new platform successfully, comprehensive training is a necessity. Pathways’ ServiceNow training programs empower your staff with the knowledge and skills needed to leverage the platform effectively.

Our training isn’t one-size-fits-all. Instead, we offer customizable training paths tailored to different roles within your organization. Whether you’re in IT, HR, Accounting, or any other department, our training programs equip your team with the expertise to maximize their efficiency on the ServiceNow platform.

IT management and updates

As your organization’s needs change and technology advances, staying up-to-date with the latest features and updates is paramount. Pathways offers ongoing support services, so your ServiceNow environment remains optimized and secure.

We keep an eye on the platform, monitoring for any potential issues and addressing them proactively. Our team also helps you keep up with ServiceNow’s periodic updates, ensuring your organization always benefits from the latest improvements and security patches.

Long-term commitment to your goals

At Pathways, our work doesn’t end with implementation. We’re as committed to your long-term success as you are. Our experts work with your organization to understand your goals and ambitions. We develop roadmaps to help you achieve those objectives and provide continuous support along the way. We even offer a program designed to expand your staff temporarily when necessary.

As your business evolves, the way you use ServiceNow may change. Pathways helps your ServiceNow environment adapt and grow with you. Whether it’s expanding the use of ServiceNow to other departments, integrating additional modules, or improving your existing workflows, our team will help you leverage the full potential of the platform.

Purchasing ServiceNow is just the beginning of your path to enhanced efficiency, productivity, and transformation. With Pathways Consulting Group as your ServiceNow Elite Partner, you have a dedicated partner to guide you every step of the way. From expert assistance to ongoing IT management, Pathways is your partner in unlocking the true potential of the platform.

Ready to embark on this transformative journey with us? Contact Pathways Consulting Group at 917-952-5004 and let’s start your ServiceNow success story today!