Gender Diversity Increases the Bottom Line — Women to Watch: Tech Watch

Research from Morgan Stanley indicates that greater gender diversity in technology impacts businesses’ bottom line. Ensuring that there is a good balance of women leading and working in the workplace just makes for good business. With the number of women participating in the technology industry facing a decline over the past 20 years, this could […]

Is your Smart Home Secure? — Women to Watch: Tech Watch

If you own a smart home or smart device, it’s important to take the proper security precautions to avoid nightmares like privacy invasion or hacking. According to Wirecutter, if a hacker can access your smart lightbulb and toggle its setting to “at home,” they might also be able to control your alarm system, making it […]

Removing the Mundane — Women to Watch – Tech Watch

In a ServiceNow article sharing the results from a survey given to 2001 American office workers, it revealed that 58% wished their work was more meaningful. Mary was intrigued by these results and wanted to share her input. Mundane work leaves employees feeling like they’re wasting their time, unmotivated, stressed, frustrated and not living up […]

Culture in our company — Women to Watch: Tech Watch

Technology is changing at light speed, which at times can make it a challenge trying to keep your team engaged and empowered. Having a culture that leaves your team feeling motivated, energetic and happy is critical for your business, your clients, and the health of your teams. Tune in below for this week’s Tech Watch […]

Your Digital Footprint (Part Two) — Women to Watch: Tech Watch

Understanding what precautions to take is the next step with monitoring your digital footprint when online shopping, posting on social media or using email accounts. Tune in below for part two of Mary Manzo’s discussion on your digital footprint as part of her weekly Tech Watch segment on Women to Watch with Susan Rocco.

Increase of Women at Pathways — Women to Watch: Tech Watch

Women in technology, where are you? In the past, is has been a challenge finding female candidates to play a variety of technical roles at Pathways. However, in the last 18 months our female staff has grown by 125%! These women have taken on the roles of: Business Analyst, Quality Testing and developer. There are […]

What is Digital Transformation? — Women to Watch: Tech Watch

As COO of an IT organization, Mary Manzo is commonly asked – what exactly is Digital Transformation? Similar to the process behind ordering a pair of shoes on Amazon, Mary breaks down the concept of ESM and how it can help your organization simplify and satisfy all company requests quickly, efficiently and at low-cost. For […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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