Investment Funding from ServiceNow

Organizations must do more than just operate – they also must grow and evolve to tackle challenges effectively and keep up with an increasingly unpredictable business environment. With technology more widely used and implemented than ever before, business expectations are skyrocketing. When attempting to effectively form a budget for projects, how do you ensure your […]

Project Portfolio Management in ServiceNow: The benefits you should be leveraging

When  you think of project management, you probably think of Microsoft Project. However, if you’re a ServiceNow user, you might want to take a look at the powerful PPM suite inside of the platform — the benefits may surprise you! For starters, you can import MS Project files directly into Project Management, so migrating from […]

Improved in Madrid: Project Portfolio Management

Within the recent London and Madrid releases from ServiceNow, Project Portfolio Management has seen some remarkable upgrades that some users may have not noticed yet. These new features and reporting capabilities serve as a huge timesaver – bringing everything you need for PPM all onto one unified platform in ServiceNow. As a user, you now […]

Starting a journey to a world class PMO

Pathways has recently collaborated with a company compliance and auditing firm which resulted in a successful long-term partnership. In the beginning, this company had no process for doing any sort of project management or demand management. They were a siloed company that had five major business lines. At the time, each silo was using a […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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