Resources
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Service Portal: Overview
If you or your team has used the ServiceNow Service Portal only to open Requests or Incidents, then you’re missing out! Follow our Service Portal
Service Portal: How to Submit an Incident
Give your employees the power to open their own Incident tickets by utilizing ServiceNow’s Service Portal. After filling out a simple form, your Service Desk
Service Portal: Viewing Request Statuses
Once you’ve submitted a Request from the ServicePortal, you’ll want to keep track of it. Watch our video to learn how:
Service Portal: How to Submit a Request
ServiceNow’s Service Portal makes submitting requests simple. Follow along with us as we walk through the basic process of opening a request in the Service
Asking Questions in ServiceNow
If you have a question about something that your Knowledge Base doesn’t answer, then ask a question in ServiceNow for others to answer!
Creating Reports in ServiceNow
Reports are some of the most powerful items you can create in ServiceNow. Leveraging reports for your most critical information — and having them available