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Pathways' ServiceNow tips and tricks from our Delivery team!

NOW You Know is an independent ServiceNow blog dedicated to helping you reach the potential of your ServiceNow instance.

The primary focus of NOW You Know is to help technical admins and developers bring out the most the platform has to offer and to allow them to provide the best experience to their end users.

Dive into the NOW You Know series, created by developers for developers. Unlock the full potential of your ServiceNow instance with our expert tips and tricks to streamline your workflows and boost your skills. Whether you’re deepening your ServiceNow learningor exploring alternatives to traditional online training platforms,our team provides practical insights to keep you at the top of your game. Stay tuned for regular updates and transform the way you manage your ServiceNow environment.

While the below technical tip has been provided with care and consideration, it’s important to acknowledge that individual circumstances may vary. Always ensure compatibility and feasibility within your specific ServiceNow environment before implementing any suggestions. Additionally, back up your data and proceed with caution when making any changes to your instance or workflows.

As with any change in ServiceNow, make sure you test any changes prior to moving to production.

ServiceNow Express to Enterprise Upgrade: Known Issues and Checklist

Pathways Consulting Group has assisted in many ServiceNow Express related efforts.  Throughout those efforts we have picked up on some tips that we want to share.  The information in this article pertains specifically to those of you that plan to convert, or have converted, your ServiceNow Express instance to a ServiceNow Service Management enterprise platform. 

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Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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