Pathways Consulting Group Announces Merger with Sollus to Create ServiceNow Powerhouse Under the Pathways Umbrella
Olyphant, PA – January 17, 2025 – Pathways Consulting Group, a ServiceNow Elite Partner celebrated for its client-first approach, is proud to announce its merger with Sollus, marking a new chapter of growth and innovation under the Pathways umbrella. Together, these two industry leaders are redefining what it means to deliver elite ServiceNow solutions, guided […]
How to Properly Send an Email Notification When a Record Is Deleted in ServiceNow
Imagine this: You need an automated email notification sent to a manager every time a record in a specific table is created, updated, or deleted. In all cases, the emails have to contain information from the record. The “create” and “update” cases are straightforward–create a notification record associated with the necessary table and use […]
Benefits of Pathways’ ServiceNow bootcamp and training
Benefits of Pathways’ ServiceNow bootcamp and training Is your organization maximizing the full potential of ServiceNow? When it comes to technology, implementing the right tool for your company is just one part of the equation. Knowing how to use those tools effectively is just as important and is ultimately what sets successful organizations apart. Comprehensive […]
Adjust Your Processes to Improve Workflow
What is ESM? What is Enterprise Service Management, and why should you implement it across your organization? Often referred to as ESM, it is gaining substantial traction across several industries because of its ability to extend and improve collaboration between service departments and business teams like human resources, legal, marketing, IT, and finance. Below, the […]
Blue light and screen time — Women to Watch: Tech Watch
Knowledge 18 Recap and our upcoming webinar!
With Knowledge18 wrapped up and our teams back from Las Vegas, we’ve taken some time to reflect on the events last week. With Team Scrantonicity placing 3rd out of the roughly 35 teams participating in the CreatorCon Hackathon, their next steps include hosting a ServiceNow-backed webinar for approximately 2500 development members of the ServiceNow […]