Quick dialog boxes with showQuickForm and GlideModalForm

In ServiceNow, efficiently managing form displays can make a significant difference when it comes to your workflow and user experience. Whether you’re dealing with custom UI pages or need streamlined methods to display forms and enter data, ServiceNow offers two practical solutions: showQuickForm() and GlideDialogForm(). To save time building tedious, custom UI pages, ServiceNow provides […]
How to configure and use Interactive Filters on homepages and dashboards

The NOW You Know series offers valuable insights and tips from ServiceNow developers to help you get the most out of your ServiceNow platform. In this article, we’ll explore the nuances of using Interactive Filters in your ServiceNow environment. This feature helps enhance the platform’s performance and leads to an overall improved user experience. For […]
Configuring and using Interactive Filters on homepages and dashboards

For many organizations, ServiceNow homepages (and their evolved counterpart, dashboards) offer indispensable insights into platform data and operational health. In fact, ServiceNow’s reporting and Performance Analytics (PA) tools are among its greatest strengths. That said, some advanced reporting and PA tools are often under-utilized, likely due to a lack of familiarity. One of those tools, […]
Easy List Modal on UI Actions

Consider this scenario: you are looking to use a related list to handle data management for a form or have a need to implement a custom UI action, but aren’t impressed by the default slushbucket presented to you when clicking the “Edit” button. There are many drawbacks to the slushbucket view, but perhaps the biggest […]
Quick dialog boxes with showQuickForm and GlideModalForm

To save time building tedious, custom UI pages, ServiceNow provides two quick methods to display forms and enter data. These are showQuickForm() and GlideDialogForm(). showQuickForm is an on-click function meant to be used in UI actions in order to display a specific form view. This is useful when you need to display specific form fields […]
