ServiceNow application spotlight: Visual Task Boards

When your tasks pile up and you try to stay organized, how are you keeping track of your progress? Are you a traditional pen to paper note taker or do you use an online checklist? Either way works, but ServiceNow offers a great tool for staying on top of your day to day responsibilities. Visual […]

ServiceNow application spotlight: Virtual Agent

virtual support

We understand that recent events might have your team looking for new processes or applications that will benefit your working from home environment. If you are a ServiceNow user, you know the platform offers an endless number of solutions that are dedicated to making your day to day more efficient. Working from home sometimes isn’t […]

Investment Funding from ServiceNow

Organizations must do more than just operate – they also must grow and evolve to tackle challenges effectively and keep up with an increasingly unpredictable business environment. With technology more widely used and implemented than ever before, business expectations are skyrocketing. When attempting to effectively form a budget for projects, how do you ensure your […]

Technologies for small businesses — Women to Watch: Tech Watch

A company’s decision to invest in new tech applications is a big undertaking, so it is vital to choose the right technology that can grow with the business. The last thing a company wants is to make a faulty investment that results in money being thrown out the window and having to start all over […]

Certify: The solution to regulatory audits

Is your business struggling to keep up the constant-changing format of audit requirements? Are you trying to create a quick, automated way to track audits, but keep failing? To get the ball rolling, here are some repercussions if you fail an audit: You Could be Sued: Data breaches can result in not only vital data […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

Learn how Pathways Consulting Group can work for you

Connect with a ServiceNow Expert

Contact Us

This field is for validation purposes and should be left unchanged.
Name