Resources
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Creating Reports in ServiceNow
Reports are some of the most powerful items you can create in ServiceNow. Leveraging reports for your most critical information — and having them available
Using Dashboards and Overview pages in ServiceNow
Dashboards, Homepages and Overview pages are fully-interactive and highly useful modules in ServiceNow. Learn how to leverage the power of these pages by watching our
Creating Custom Queries
When using ServiceNow, do you want to customize the content in your list view? Follow along with the video and we’ll show you how to
TrainingPath: Field Types and Usage
Whether you’re submitting requests or fulfilling them, ServiceNow has consistent field types that you’ll use across the platform. This consistency across applications and modules helps
TrainingPath: Using the Knowledge Base
ServiceNow’s Knowledge Base is incredibly versatile and can help your teams resolve issues without opening a ticket. Find out more by watching our video:
TrainingPath: Submitting Incidents
Submitting Incident tickets inside of ServiceNow might be difficult to understand for a newcomer to the system. Watch our video to get you started on