Resources

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Creating Custom Queries

When using ServiceNow, do you want to customize the content in your list view? Follow along with the video and we’ll show you how to

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TrainingPath: Field Types and Usage

Whether you’re submitting requests or fulfilling them, ServiceNow has consistent field types that you’ll use across the platform. This consistency across applications and modules helps

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Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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