TrainingPath: Field Types and Usage

Whether you’re submitting requests or fulfilling them, ServiceNow has consistent field types that you’ll use across the platform.
This consistency across applications and modules helps to make ServiceNow more approachable, even if you’re a first-time user. Let us help you figure out what each field type is used for:

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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