Unloading a performance analytics report dashboard

As many may be aware, there are extra steps that need to be carried out in order to promote anything relating to content management and in some cases performance analytics. Performance analytics dashboards are common sources of pain during promotions usually due to missed dashboards or Portal pages. Consider this – you have created a […]

We Care: Our proceeds to the Saint Francis of Assisi Kitchen

As we continue our company-wide We Care community outreach program for the month of September, we have completed our second round of drop-offs for the incredible volunteer team and valued guests at the Saint Francis of Assisi Soup Kitchen and Clothing Store in Scranton, Pennsylvania! Saint Francis of Assisi is a non-profit organization whose members […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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