Under pressure? Pathways can help support your day-to-day

Due to recent events, many teams may now be struggling to keep up with day-to-day tasks and need rapid support.

With ServiceNow Support Services, our team works with your schedule, your people and your processes on a flexible timeline that best fits your needs. To keep your day-to-day running while your organization focuses on higher priority items, we provide a steady-state contract that offers an allotment of hours to use. Regardless of the level of support your team needs, Pathways has a solution that can work for you!

So, what does ServiceNow Support Services offer?:

  • Creating dashboards, portals and knowledge bases
  • Completing time-critical development
  • Expediting Service Level Agreements (SLAs) to focus on immediate needs
  • Creating new functionality on dashboards or portals
  • Helping with new projects based on evolving statuses and SLAs

Our team at Pathways is always 100% focused on our clients, and our 9.9 CSAT score reflects that commitment. Our team can assist you with any ServiceNow-related task or issue your team is struggling to complete. Whether it’s figuring out how to publish an article in the Knowledge Base, creating new ticketing functionality for your Service Desk or creating new reports and dashboards, our team has your back!

If you and your team are working from home the next few weeks, let our team help you get the job done. For more information on Pathways’ Support Services, click here or email us at info@pathwayscg.com.