Posts tag: servicecatalog


Using Category and Subcategory on record producers

Use Case: We recently had a client that wanted us to create an incident record producer with some of the same functionality on the portal record produ ...

New in New York: Now Mobile

According to ServiceNow, the future of work is mobile – the same way smartphones and mobile applications have impacted lives at home. The improved app ...

Writing all variables from a catalog item

Often ServiceNow users want the full information of a Requested Item’s variables included in the outgoing Approval emails to give their approver ...

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