Accessing Multi-row variables set client side in ServiceNow

Multi-row variable sets (MRVS) are a fairly recent addition to the Service Catalog in ServiceNow, having been introduced in the London release. Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series […]

ServiceNow application spotlight: Visual Task Boards

When your tasks pile up and you try to stay organized, how are you keeping track of your progress? Are you a traditional pen to paper note taker or do you use an online checklist? Either way works, but ServiceNow offers a great tool for staying on top of your day to day responsibilities. Visual […]

Set a reminder – Orlando delta exams are approaching

It’s exam time! The Orlando release from ServiceNow has arrived, which means anyone with a ServiceNow certification is required to complete the short, online, 10-question delta exam. These exams serve to ensure that all certified users understand the new features inside the newest release. Delta exams are offered after each release for all major ServiceNow […]

Upgrade your Personal Developer Instance to Orlando

With the ServiceNow Orlando release around the corner, you can now upgrade your Personal Developer Instance to check out all the new features, fixes and products Orlando will have to offer! You can perform your upgrade here.

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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