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The value of ServiceNow database views
Background Note: This article is concerned with ServiceNow database views, which are, in baseline implementations, only available for configuration by ...
What exactly is “big data”?
It’s a common situation to be browsing for a specific item online, only to come across an advertisement for that exact same item on social medi ...
Keeping your CMDB healthy – Tips and tools to take note of
A Configuration Management database (CMDB) is the trusted source of knowledge across an entire organization. It provides a clear understanding of an o ...
Measurable outcomes from a CMDB and ServiceNow
The importance of having a well-maintained and populated Configuration Management data base (CMDB) can’t be understated. If you’re focused on populati ...