The value of ServiceNow database views
Background Note: This article is concerned with ServiceNow database views, which are, in baseline implementations, only available for configuration by ServiceNow administrators. ServiceNow is built to be dependent on database tables to capture and store data. ServiceNow reporting helps make sense of this data. Reporting on existing tables, without having to delve into some advanced […]
The value of ServiceNow database views
Background Note: This article is concerned with ServiceNow database views, which are, in baseline implementations, only available for configuration by ServiceNow administrators. ServiceNow is built to be dependent on database tables to capture and store data. ServiceNow reporting helps make sense of this data. Reporting on existing tables, without having to delve into some advanced […]
What exactly is “big data”?
It’s a common situation to be browsing for a specific item online, only to come across an advertisement for that exact same item on social media that same day. This is a prime example of how big data does its job! Big data refers to data that is so large – it’s nearly impossible […]
Keeping your CMDB healthy – Tips and tools to take note of
A Configuration Management database (CMDB) is the trusted source of knowledge across an entire organization. It provides a clear understanding of an organization’s critical assets such as hardware, software, personnel, documentation and any combination between them. When implemented properly, it can bring huge benefits to a business as it grows. If you’ve established a CMDB […]
Measurable outcomes from a CMDB and ServiceNow
The importance of having a well-maintained and populated Configuration Management data base (CMDB) can’t be understated. If you’re focused on populating data within a CMDB instead of how it’s going to be used, then you’ll lose sight of what it should be doing. ServiceNow provides a collection of tools and applications to help make this […]
