Resources
Stay up-to-date with what our ServiceNow experts are doing!

ServiceNow as an intranet portal: How we use it
Are you utilizing ServiceNow as an intranet portal? Here at Pathways, we’ve been capitalizing on our environment as a one-stop shop for our internal teams

ServiceNow London introduces new Background Script Rollback feature
If you are a ServiceNow administrator, you may have had to execute a background script only to realize you updated the wrong records. In ServiceNow’s

Stay organized with a custom-built dashboard
Can your team effectively track their schedules and see their allocations without getting a headache? Are you still tracking time off of a spreadsheet? Thanks

The positive impact of technology for individuals with special needs
For this week’s Tech Watch on Women to Watch with Susan Rocco, Mary Manzo talks about the positive impact that unique technologies have on individuals

Tired of routine tasks? Automate them with Virtual Agent from ServiceNow
Recently, we discussed the features and benefits behind the new Agent Intelligence application within ServiceNow. The London upgrade showed us some pretty cool new features

Boost your customer satisfaction with Agent Intelligence from ServiceNow
With Agent Intelligence from ServiceNow London, machine learning properties will automatically categorize and route reported issues. This application is enabled to handle higher volumes of
