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Introduction to HR in ServiceNow

ServiceNow’s Human Resources Service Delivery (HRSD) module is transforming the way organizations provide HR services, and Pathways Consulting Group is at the forefront of this

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Benefits & Shortcomings of OSCAL

Security and compliance are a top priority for organizations today. However, maintaining these standards becomes increasingly difficult as organizations grow and expand. In response, NIST

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Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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