ServiceNow announces new Madrid release

After a successful launch of the London upgrade back in September, ServiceNow is ready for another innovative step forward with the new Madrid release.

Partners now have access to new, key innovations that include:

• New agent workspaces for fast and proactive issue resolution
• Artificial intelligence for everyday work
• ServiceNow Mobile Studio – which will empower anyone to build native, mobile-first experiences

At Pathways, we’ve performed dozens of upgrades since 2012. We are looking forward to helping our clients get up to speed with the advances Madrid will provide in the upcoming months.

Our chief upgrade goal is a “do no harm” approach to existing production while also moving through the upgrade process as efficiently as possible. We have the experience and know-how to help your organization complete your upgrade with a high level of confidence. To find out more, contact us today. 

For more information behind the new features in Madrid, click here.