Over the past decade, the landscapes behind business and technology have been changing at a rapid pace. In ServiceNow’s CIO Point of View survey, 77% of CIOs reported they are taking a “cloud first” approach and 53% state that machine learning is already a key focus.
When it comes to the idea of digital change, many organizations are falling under the pressure of staying in the loop and it’s not limited to not just corporate IT, but everywhere! Healthcare, Finance, Retail, Hospitality – you name it. These organizations are falling under the pressure of adopting digital transformation and staying afloat with change, while implementing these changes swiftly and efficiently without causing harm to current workflows.
Thankfully, ServiceNow has created a solidified system to adopt these changes and solve everyday issues that every organization will face, only faster and more efficiently.
By following the six-step approach below, your team will be able to bring IT Service Management (ITSM) and IT Operations Management (ITOM) together to produce better IT and business outcomes.
We have done a ton of implementations and can get you through this IT transformation successfully and efficiently. Interested in adapting this digital change? Contact a member of our team today!