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NOW You Know
While the below technical tip has been provided with care and consideration, it’s important to acknowledge that individual circumstances may vary. Always ensure compatibility and feasibility within your specific ServiceNow environment before implementing any suggestions. Additionally, back up your data and proceed with caution when making any changes to your instance or workflows. As with any change in ServiceNow, make sure you test any changes prior to moving to production.
Find answers to many commonly asked questions, insights from expert developers and tips and tricks from years in the ServiceNow ecosystem.

Using the ‘Clear the Variable Value’ field
In recent updates, ServiceNow introduced a helpful feature within the UI Policy Action form, known as the “Clear the Variable

How to configure and use Interactive Filters on homepages and dashboards
The NOW You Know series offers valuable insights and tips from ServiceNow developers to help you get the most out
