TrainingPath: Field Types and Usage
Whether you’re submitting requests or fulfilling them, ServiceNow has consistent field types that you’ll use across the platform. This consistency across applications and modules helps to make ServiceNow more approachable, even if you’re a first-time user. Let us help you figure out what each field type is used for:
TrainingPath: Using the Knowledge Base
ServiceNow’s Knowledge Base is incredibly versatile and can help your teams resolve issues without opening a ticket. Find out more by watching our video:
TrainingPath: Submitting Incidents
Submitting Incident tickets inside of ServiceNow might be difficult to understand for a newcomer to the system. Watch our video to get you started on entering your own Incidents:
TrainingPath: Fields Types and Usage
If you’re new to ServiceNow or just need a quick refresher on the various types of fields in the system, let our walkthrough help you out:
TrainingPath: How to Submit a Request
This week, we’ll walk you through submitting a Request inside of ServiceNow:
TrainingPath: Header Use
The Header section in ServiceNow has a multitude of powerful settings. Find out how to utilize these features by watching the video below:
TrainingPath: List View Customizations
Did you know you could modify a list view to show only the information you needed to see? Let us walk you through the process; click on the video to see how it’s done!
TrainingPath: Navigator Use
In our inaugural ServiceNow training video, Pathways will walk you through the basics of using the Application Navigator.
