Team Pathways attends Knowledge19 Global Partner Ecosystem Summit
Team Pathways is participating in today’s Global Partner Ecosystem Summit at Knowledge19, feeling inspired and excited to engage with our fellow ServiceNow partners from around the world! This event includes ServiceNow leadership presentation, which includes discussions on tools and valuable insights to learn how to take work to the next level. This pre-conference event also […]
Getting the most out of Knowledge19
Team Pathways has had the privilege of attending ServiceNow’s annual Knowledge Conference the past seven years. Last year at Knowledge18, we had the opportunity to participate in the Hackathon – an event that started with 30 teams, and we finished in the top three! Check out last year’s submission here. To make the most out […]
Upgraded NYC Financial Client from Jakarta to London ServiceNow Release
Pathways has successfully completed a complex domain-separated ServiceNow upgrade going from Jakarta to London. After putting a methodical process in place for the long-time NY Financial client the Pathways’ team was able to upgrade the client’s outdated instance in just under 3 weeks. With Jakarta beginning to phase out, the client was experiencing a number […]
ServiceNow upgrades down to a science: How the Pathways methodology works
As a ServiceNow Services partner since 2012, our team has had our fair share of experience when it comes to performing version upgrades for both ourselves and our clients. After spending years figuring out every last detail around the typical upgrade process, our team was able to establish a proven methodology that results in a […]
Improved in Madrid: Project Portfolio Management
Within the recent London and Madrid releases from ServiceNow, Project Portfolio Management has seen some remarkable upgrades that some users may have not noticed yet. These new features and reporting capabilities serve as a huge timesaver – bringing everything you need for PPM all onto one unified platform in ServiceNow. As a user, you now […]
The Delta exam deadline is approaching, are you re-certified?
With every new ServiceNow release, all users who have ServiceNow certifications are required to complete a short Delta exam to ensure these users understand the new features within the newest ServiceNow release and how the newest items interact with existing functionality. Delta exams are offered after each release for all major ServiceNow certifications. If you […]
New in Madrid: Antivirus Scanning
New to ServiceNow’s Madrid release, Antivirus Scanning will scan all file attachments stored in your Attachment table to prevent users from downloading infected files. This feature helps protect your instance against viruses that can spread their way across your system through attachments that are stored on forms like incidents, problems and stories. Your administrators will […]
Automation: Everywhere, for everyone
30 years ago, if you needed to purchase an item from the store, you’d be face-to-face with an entire process: You get into your car, drive to the store, pick up the item, wait in a line before you can pay, write a check, and then drive back home. Fast forward to the present: You […]
Pathways becomes a ServiceNow Authorized Training Partner
The team at Pathways is proud to announce its acceptance into ServiceNow’s Authorized Training Program and Matt Swarts of the Pathways’ team has been appointed as our first ServiceNow Certified Principal Training Consultant! Being an Authorized Training Partner allows Pathways to offer ServiceNow training to our Clients, as well as to those outside of our […]
The change with Automated Testing Framework developers will be happy to see in Madrid
If you are a ServiceNow developer, then you may be familiar with the process behind testing your instance’s functionality following any changes or upgrade. The updates to the Automated Test Framework enables you to automate your own custom tests and confirm functionality prior to production deployments. The testing framework is adjustable and transferrable across all […]
