Click here for the ServiceNow documentation regarding the email client feature. Need an easy way to streamline communication in ServiceNow? Fortunately, ServiceNow provides a solution to
Traditional ServiceNow implementations can take months to complete, but they don’t have to. With Pathways Consulting Group’s QuickPath, you get a fast, high-quality ServiceNow ITSM
Olyphant, PA – October 22, 2024 – Pathways Consulting Group is thrilled to announce that we have been named one of ALM Consulting Magazine’s Best
Benefits of Pathways’ ServiceNow bootcamp and training Is your organization maximizing the full potential of ServiceNow? When it comes to technology, implementing the right tool
For organizations looking to stay competitive today, Enterprise Architecture (EA) is an essential component of your business strategy. It’s not just about managing IT systems—EA
Overview of Creating an HR Case from the Backend in ServiceNow Creating an HR case from the backend in ServiceNow can streamline your HR
Configuring an Employee Task for a Lifecycle Event Activity Overview This guide will help you configure a lifecycle event activity that is a task
Creating or Modifying an HR Task Template Overview Creating or modifying an HR task template helps define the tasks and to-dos associated with HR
Creating an HR Service Overview Creating or modifying an HR service defines the request-to-fulfillment process for various case types. Examples of HR services include
Building a Lifecycle Event and Its Associated Activity Sets and Activities Before You Begin Required Roles: sn_hr_le.admin or sn_hr_le.activity_set_manager Initial Step: Define the event