How to Send Email Notifications for Deleted Records in ServiceNowHow to Properly Send an Email Notification When a Record Is Deleted in ServiceNow
Imagine this: You need an automated email notification sent to a manager every time a record in a specific table is created, updated, or deleted. In all cases, the emails have to contain information from the record. The “create” and “update” cases are straightforward–create a notification record associated with the necessary table and use […]
Validating Excel spreadsheet data in ServiceNow
One of the most common uses of ServiceNow is importing and storing data. Data import is often facilitated through import sets and transform maps. But what if you need to ensure data accuracy before a file is even attached? By validating the contents of an Excel file in advance, you can prevent users from uploading […]
How to properly send an email notification when a record is deleted in ServiceNow
Imagine this requirement: You have to send an email notification to a manager if a record is created, updated, or deleted from a certain table. All emails have to contain information from the record. The “create” and “update” cases are simple: Create a notification record associated with the necessary table, and use the Fields picker […]
Choice action field for Field Map record in Transform Maps
When bringing data into ServiceNow through a transform map there is one field on the Field Map record that can cause a lot of data issues if not used correctly: the Choice action field. At first glance, the Choice action field looks simple. Only three choices exist in the dropdown: ‘create’, ‘ignore’ and ‘reject’. It […]
Validating Excel spreadsheet data in ServiceNow
One of the most common uses of ServiceNow is importing and storing data. While import sets and transform maps have their own methods of validating the data before the data is imported into the system, it is also possible to validate the contents of an Excel file before allowing a user to attach it […]
