How to configure and use Interactive Filters on homepages and dashboards

The NOW You Know series offers valuable insights and tips from ServiceNow developers to help you get the most out of your ServiceNow platform. In this article, we’ll explore the nuances of using Interactive Filters in your ServiceNow environment. This feature helps enhance the platform’s performance and leads to an overall improved user experience. For […]

How to easily identify duplicate records in ServiceNow

When it comes to data management, maintaining clean and accurate records is one of your top priorities. It’s not unusual for organizations to run into issues with duplicate records – either from inefficient record keeping or duplicate workflows.  A common need within ServiceNow is to identify duplicate records, according to a set of arbitrary criteria. […]

OSCAL files: Everything you need to know

OSCAL

Cybersecurity is one of the fastest-changing fields in the world today. This is due to several factors, including AI, multi-factor authentication, and of course, updated techniques and competencies of bad actors in the space. That means staying compliant with industry standards and regulations is incredibly difficult, but it remains one of the most crucial aspects […]

Pathways’ ServiceNow Developer Bootcamp

ITSM Developer Bootcamp

For developers and organizations looking for upskilling opportunities, the first step is to get your hands dirty! That means direct, real-world experience working within the ServiceNow platform to develop a comprehensive, independent understanding of the platform.  First and foremost, participants in Pathways’ Developer Bootcamp expand their skill set when working with our Trainers starting with […]

Pathways Consulting Group unveils OSCAL NOW, a time-saving application that automates the approach to systems security plans management

OSCAL NOW: Pioneering Effortless SSP Management  Olyphant, PA – May 17, 2024 – Today, Pathways Consulting Group announced its newest add-on to the ServiceNow platform in OSCAL NOW, the revolutionary application that streamlines the creation and submission of Open Security Controls Assessment Language (OSCAL) formatted System Security Plans (SSPs), saving companies time and money through […]

How to restore deleted records in ServiceNow

deleted files

Accidentally deleting records in your ServiceNow environment can be, in a word, stressful. However, the good news is that those “deleted” records are not entirely lost. Instead, they are typically moved from their original table and recorded as deleted elsewhere in the system. Just like most systems have a trash folder, ServiceNow does as well. […]

Accessing multi-row variables set client side in ServiceNow

The NOW You Know series, created by ServiceNow developers for ServiceNow developers, aims to provide valuable insights and practical tips. In this blog, we will explore multi-row variable sets (MRVS), which were introduced in the London release. A MRVS makes it easier to collect and manage complex data sets. As a result, the data can […]

Why you need Certify: Transforming business operations

certify

Modern organizations are constantly looking for new ways to increase efficiency, streamline their operations, and improve their cybersecurity posture. Audits are no exception. These processes are in desperate need of an update, particularly in terms of Identity Access Management (IAM). That was the goal Pathways Consulting Group set out with when creating Certify. This groundbreaking […]

The challenges OSCAL NOW addresses and solves

OSCAL security

Cybersecurity threats are everywhere, and the rules keep changing – putting a significant strain on businesses struggling to keep up. It has become necessary to have a strong cybersecurity posture to protect proprietary and customer data, but the challenge often feels overwhelming. Enter the Open Security Controls Assessment Language (OSCAL)!  OSCAL is a framework created […]

How leaders can grow in today’s fast-paced tech environment

leadership

Today’s technology is racing along at a breakneck pace. Those constant changes, updates, and innovations are forcing leaders to adapt to them. The leaders who successfully adjust to new technologies and culture shifts are the ones who manage to become pioneers, capable of changing the entire trajectory of a company.   Leaders must be capable of […]