ServiceNow benefits that will transform your company’s customer service

customer service

Maintaining a competitive edge means high-end, exceptional customer service is non-negotiable. Your CRM is the cornerstone of fostering strong relationships with your current and potential customers and building brand loyalty. However, achieving excellent customer service means more than friendly, knowledgeable staff and fast response time. Take your CRM to the next level with ServiceNow’s Customer […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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