How Certify Plus NOW Helps Reduce Risks

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In today’s dynamic IT environment, change is inevitable, which can lead to unaccounted-for shifts to your IT infrastructure. Determining the extent of risk associated with these changes is often a significant challenge, and with inaccurate risk assessments comes misguided decision-making. Is your organization able to respond to business risks in real-time? If not, Pathways Consulting […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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