Day: October 9, 2020

The new ServiceNow Paris release – three key features

the ServiceNow Paris release

Twice a year, ServiceNow releases a new upgrade for users to stay in line with best practices. With so many great new things, here are three features we felt needed to be shouted out.   Process Automation Designer If your team uses the Flow Designer, then you will love what Process Automation Designer has in […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.
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