New in New York: Innovation Management

Sometimes a really great idea can go unnoticed if employees aren’t encouraged enough or the proper platform isn’t in place. The new Innovation Management application in ServiceNow’s New York release introduces a whole new approach to the Idea phase of a project that will help deliver business outcomes much more efficiently. Prior to this improvement, […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

Learn how Pathways Consulting Group can work for you

Connect with a ServiceNow Expert

Contact Us

Name