Creating custom solutions to everyday business problems with ServiceNow

At Pathways, we’re constantly striving to improve and to make each project better and more efficient than the last. Over the last year, we’ve developed a custom solution in ServiceNow that helps us track our internal and external feedback that’s allowed us to look back and identify any issues or potential process improvements. Before we […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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