Sharing internal knowledge with ServiceNow custom application capabilities

Say you come across some helpful information you want to share with your team. You’d attach the link within an email, send it out with anticipation for feedback, then – nothing. Throughout the course of a busy workday, not everyone has the time or energy to invest their attention into something they don’t feel is […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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