Knowledge Base: Your one-stop shop for all company information

What do you do when you need to view company holidays or policies? Do you find yourself relying on manual communication, like sending an email to Human Resources? At Pathways, our team has simplified the process of looking up company information by leveraging a one-stop easy-to-use platform: ServiceNow’s Knowledge Base. Our company Knowledge Base makes […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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