The impact of a beneficial onboarding experience

When a new employee first enters the workplace, it’s natural for them to feel nervous and a little anxious about their new work environment and co-workers. One of the best ways to make them feel more at home and ready to take on a new “norm” is through a personal and interactive onboarding process. As a […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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