Brandon ensures that Pathways’ delivery process is as effective and repeatable as possible. As a manager, Brandon is responsible for mentoring and assisting members of our development team while also ensuring best practices are being followed. “I truly believe in Pathways’ mission and commitment to quality. There’s not a day I don’t look forward to what comes next.”

His favorite memory is winning the ServiceNow Hackathon in 2019. In addition to his management responsibilities, Brandon is also a key player in keeping our website and internal portals updated and maintained.

Brandon also moonlights as a web developer. His other hobbies include playing video games (especially 2D fighting games) and tinkering with PC hardware.

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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