Controlling ServiceNow traffic by redirecting users to your Service Portal

As organizations increasingly rely on ServiceNow to streamline their operations, managing user access and navigation also becomes increasingly important. This NOW You Know article explores an essential aspect of Service Portal maturation: controlling user traffic and ensuring proper redirection to improve both security and the user experience. The process of maturing a Service Portal involves […]
Controlling ServiceNow traffic by redirecting users to your Service Portal

The process of maturing a Service Portal involves more than just building out Catalog items and adding a few widgets or reports. Controlling portal traffic and making sure end users are being routed to the correct place is just as important. Many times a company will want to route users who have a valid ServiceNow […]
